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hosting terms conditions

Mirackle Solutions Hosting provides Internet World Wide Web page hosting, web page design, and e-mail services. Mirackle Solutions Hosting has certain legal and ethical responsibilities regarding the use of its computer network and equipment involved in these services.

Mirackle Solutions Hosting's general policy is to act as a neutral provider of access to the global Internet. Mirackle Solutions Hosting specific ethical concerns regarding the use of its computers are detailed below. Mirackle Solutions Hosting reserves the right to suspend or cancel a customer's access to any or all services provided by Mirackle Solutions Hosting when Mirackle Solutions Hosting decides that the account has been inappropriately used.

Refund Policy
If you are not satisified with our hosting services you are entitled to a full refund of your payment for hosting fees within the first 7 days. Setup charges will not be refunded unless site is not available within 48 hours of original charge. Once site has been up & running for 7 days refunds will be prorated on a case to case basis. Refunds are not entertained due to database retreival problems, technical in nature such as end user coding,scripting and programming errors.

If your site has been shut down due to spamming or another illegal activity no refunds will be made.

Specific Acceptable Use Policies
Unauthorized use of other people's accounts or computers is strictly forbidden. Mirackle Solutions Hosting willl suspend or cancel any user's account who is found to have participated in such activity. Suspension and or cancellation is solely at the discretion of Mirackle Solutions Hosting. Such attempts includes tricking other people into releasing their passwords, password cracking, security hole scanning etc.

Any unauthorized use of accounts or computers by a Mirackle Solutions Hosting customer, whether or not the attacked account or computer belongs to Mirackle Solutions Hosting will result in action against the attacker. Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, according to the seriousness of the attack.

Commercial advertisements with e-mail
Unsolicited commercial advertisements are not allowed in e-mail, and will result in account suspension or cancellation. Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account suspension or cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.

Sending a message, especially an advertisement, to more than five or six recipients, is by itself spamming unless the individuals have specifically requested to be added to a mailing list on that topic. Mirackle Solutions Hosting will not host music archive sites that violate any copyright laws in any file format. Any sites that are found to contain this content will be warned, suspended or cancelled at the discretion of Mirackle Solutions Hosting's management.

Payment Policies
All accounts are set up on a prepay basis. All pricing is guaranteed for the term of prepayment. Mirackle Solutions Hosting serves the right to change prices at any time. Payment is due each anniversary day or period following the date of the account was established. Credit card orders that are on a 'month-to-month', 'quarterly' and 'yearly' basis will be charged automatically to the card number on file. If for any reason the card does not clear with the bank on three attempts, the account is subject to suspension. Any account not brought current within a week of e-mail notice or exceeding this time frame in any way is subject to suspension. No bills or invoices will be sent by regular mail. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Mirackle Solutions Hosting sign in writing for a request for termination of services. All payment is in Indian currency by personal or company cheque, Visa or Master Card.

Mirackle Solutions Hosting reserves the right to cancel service at any time. All fees paid in advance of cancellation will be prorated and paid by Mirackle Solutions Hosting if Mirackle Solutions Hosting institutes its right of cancellation. If cancellation is caused by customer's violation of these policies, then no refund is due. Customers can cancel service at any time and be refunded any amount exceeding the prepayment of the current month and the original setup charge. Due to security concerns, all account cancellations must be done in writing via mail or fax with a valid signature of the primary contact of the account, account name, reason for cancellation, and last 4 digits of credit card on file. Payment will be made by company check within 30 days of receipt of cancellation or credit card return. The account will be cancelled at the end of the current billing period, unless a date of cancellation is specified.

Lawful Purpose
Mirackle Solutions Hosting reserves the right to refuse service to anyone. Customers may only use Mirackle Solutions Hosting's server for lawful purpose. Transmission of any material in violation of Local regulation is prohibited. It is not limited to copyrighted material, material legally judged to be threatening or obscene and material is protected by trade secrets. Mirackle Solutions Hosting expressly forbids anyone from using Mirackle Solutions Hosting's servers for the propagation, distribution, housing, processing, storing, or otherwise handling in any way lewd, obscene, or pornographic material, or any other material which we deem to be objectionable, including, but not limited to, pornography, satanic materials, and any and all materials of an adult nature. The designation of any materials as such described above is left entirely to the discretion of Mirackle Solutions Hosting management.

Customer agrees that it shall defend, indemnify, save and hold Mirackle Solutions Hosting harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Mirackle Solutions Hosting, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Mirackle Solutions Hosting against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Mirackle Solutions; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Mirackle Solutions.


Mirackle Solutions
501, Lotus Pride, 5th Floor, V. P. Road, Vile Parle (W), Mumbai - 400056
Tel : +91-22-26136189 (Multiple Lines)

Sir Virgil Naz Street, Port Louis, Mauritius.

All Rights Reserved By Mirackle Solutions, India

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